![]() However, if the problem occurs due to the broken data cable or defective phone, computer then get a new data cable and contact with the technicians for phone and computer hardware problem. If you have recently updated your phone, then nothing can fix the issue until you uninstall and reinstall the kies. ![]() > Now connect the phone with the computer after troubleshooting to find out if it is working. > Click on yes if any warning message is shown for any installation. > This process will install the drivers, in case they are not present in the computer, or else it will be reinstalled for corrupted drivers. > Choose Troubleshoot connection error and click on start. > Now launch kies on your computer and click on tools. Features: You can share the bigger and larger files of your from your computer to the mobile phone and vice versa. > First reboot your phone and computer after closing the kies and disconnecting the phone from computer. ![]() This will help you to handle the issue if your Galaxy S4 is not connecting to Samsung kies. You can go for the connection troubleshooter by the following steps. If you have not installed the kies or if the installation is not done properly, then install it again. So you need to reinstall the driver by going to Device manager and update the drivers from there in online. If a message is reflected saying that USB or the device is not recognized, then the problem is related to USB drivers. If you need to sync/transfer data between a computer and a mobile device, download Samsung Kies/Kies3 for a try.Galaxy S4 is not connecting to Samsung Kies Way to fix Galaxy S4 is not connecting to Samsung kies: (Software related issues)įirst connect your phone to computer through a data cable. While the supported models of the latter include Smart Phone/Tablet from Galaxy Note III (Android OS 4.3 or over). Supported models of the former include Smart Phone/Tablet and Feature phone before Galaxy Note III (including Galaxy S4, Note II, etc) - devices with Android 2.1 through 4.2. For Windows, Samsung Kies and Samsung Kies3 are the editions. Also, this software supports syncing music, photos, videos, podcasts, and books.ĭepending on the specific Samsung device and the OS it is running, Kies offers several editions. Once your phone is restored to its factory settings, you can restore the data to your phone from the computer. Samsung Kies can be used back up your data from your mobile device to your Mac or Windows PC. Kies is desktop software available from Samsung which allows you to manage, transfer, and enjoy digital content between a Samsung device and a computer. One is USB cable connection, the other is Wireless connection. When you run the software in PC and enter the main interface, you will see two connection options. Step 1 Select Wireless Connection in Kies. Kies is an acronym for the full name ‘Key Intuitive Easy System’. Part 1: Connect Samsung Device to KiesOnly for Android 6.0 and earlier. After the connection, you can easily transfer data like photos, music, videos, etc. Samsung Kies is a free software designed to create communication between your Windows PC/Mac and Samsung mobile phone and tablet via a USB cable.
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